Update - We are still investigating this issue
Jun 20, 2025 - 00:37 CDT
Investigating - LogicMonitor is currently investigating an issue affecting chat functionality within the Support Portal. We are working with our vendor to identify the cause and will provide updates as more information becomes available.
Jun 18, 2025 - 13:23 CDT
AMER - EAST Region
Operational
Account Access
Operational
Alert Delivery
Operational
Alert Log and Access
Operational
API
Operational
Collectors
Operational
Edwin
Operational
Forecasting
Operational
Graphing
Operational
Integrations
Operational
LM Cloud
Operational
LogicModule Repository
Operational
NetFlow
Operational
Other
Operational
Remote Sessions
Operational
Reporting
Operational
Technical Support
Operational
Time Series Data Ingestion and Persistence
Operational
Topology Mapping
Operational
AWS ec2-us-east-1
Operational
AMER - WEST Region
Operational
Account Access
Operational
Alert Delivery
Operational
Alert Log and Access
Operational
API
Operational
Collectors
Operational
Edwin
Operational
Forecasting
Operational
Graphing
Operational
Integrations
Operational
LM Cloud
Operational
LogicModule Repository
Operational
NetFlow
Operational
Other
Operational
Remote Sessions
Operational
Reporting
Operational
Technical Support
Operational
Time Series Data Ingestion and Persistence
Operational
Topology Mapping
Operational
AWS ec2-us-west-1
Operational
APAC - Sydney
Operational
Account Access
Operational
Alert Delivery
Operational
Alert Log and Access
Operational
API
Operational
Collectors
Operational
Edwin
Operational
Forecasting
Operational
Graphing
Operational
Integrations
Operational
LM Cloud
Operational
LogicModule Repository
Operational
Netflow
Operational
Other
Operational
Remote Sessions
Operational
Reporting
Operational
Technical Support
Operational
Time Series Data Ingestion and Persistence
Operational
AWS ec2-ap-southeast-2
Operational
Topology Mapping
Operational
APAC - Singapore
Operational
Account Access
Operational
Alert Delivery
Operational
Alert Log and Access
Operational
API
Operational
Collectors
Operational
Edwin
Operational
Forecasting
Operational
Graphing
Operational
Integrations
Operational
LM Cloud
Operational
LogicModule Repository
Operational
Netflow
Operational
Other
Operational
Remote Sessions
Operational
Reporting
Operational
Technical Support
Operational
Time Series Data Ingestion and Persistence
Operational
Topology Mapping
Operational
AWS ec2-ap-southeast-1
Operational
EMEA - Central
Operational
Account Access
Operational
Alert Delivery
Operational
Alert Log and Access
Operational
API
Operational
Collectors
Operational
Edwin
Operational
Forecasting
Operational
Graphing
Operational
Integrations
Operational
LM Cloud
Operational
LogicModule Repository
Operational
Other
Operational
Remote Sessions
Operational
Reporting
Operational
Technical Support
Operational
Time Series Data Ingestion and Persistence
Operational
Topology Mapping
Operational
AWS ec2-eu-central-1
Operational
EMEA - West
Operational
Account Access
Operational
Alert Delivery
Operational
Alert Log and Access
Operational
API
Operational
Collectors
Operational
Edwin
Operational
Forecasting
Operational
Graphing
Operational
Integrations
Operational
LM Cloud
Operational
LogicModule Repository
Operational
Netflow
Operational
Other
?
Operational
Remote Sessions
Operational
Reporting
Operational
Technical Support
?
Operational
Time Series Data Ingestion and Persistence
Operational
Topology Mapping
Operational
AWS ec2-eu-west-1
Operational
External Website Check Locations
Operational
Asia - Singapore
Operational
Australia - Sydney
Operational
Europe - Dublin
Operational
US - Oregon
Operational
US - Washington DC
Operational
LogicMonitor Corporate Site (logicmonitor.com)
Operational
We will be performing maintenance on Wednesday from 6:00PM to 9:00pm (UTC +1) for the EMEA - West region to prioritize the rollout of important software updates.
There is expected to be little to no service impact during this window. Should you encounter any issues, please reach out to our support team through your usual channels.
Thank you for your understanding and continued support. Posted on
Jun 16, 2025 - 11:06 CDT
Past Incidents
Jun 21, 2025
No incidents reported today.
Jun 20, 2025
Unresolved incident: LogicMonitor is currently investigating potential impacts to Support Portal Chat Functionality.
Resolved -
This incident has been resolved.
Jun 19, 12:02 CDT
Investigating -
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 19, 12:02 CDT
Resolved -
This incident has been resolved.
Jun 17, 22:45 CDT
Investigating -
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 17, 22:10 CDT
Resolved -
This incident has been resolved.
Jun 17, 20:25 CDT
Investigating -
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 17, 18:43 CDT
Resolved -
This incident has been resolved.
Jun 17, 16:51 CDT
Investigating -
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 17, 16:12 CDT
Resolved -
Issues with our upstream provider have resolved, we thank you for your patience.
Jun 12, 16:32 CDT
Monitoring -
We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.
As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.
We apologize for the inconvenience and appreciate your patience.
Jun 12, 14:00 CDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 16:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:00 CDT
Update -
Maintenance will begin as scheduled in 10 minutes.
Jun 11, 12:50 CDT
Scheduled -
We will be performing maintenance on Wednesday from 6:00PM to 9:00pm (UTC +1) for the EMEA - West region to prioritize the rollout of important software updates.
There is expected to be little to no service impact during this window. Should you encounter any issues, please reach out to our support team through your usual channels.
Thank you for your understanding and continued support.
Jun 9, 14:09 CDT