LogicMonitor Status

LogicMonitor

All Systems Operational

AMER - EAST Region Operational

Account Access Operational

Alert Delivery Operational

Alert Log and Access Operational

API Operational

Collectors Operational

Forecasting Operational

Graphing Operational

Integrations Operational

LM Cloud Operational

LogicModule Repository Operational

NetFlow Operational

Other Operational

Remote Sessions Operational

Reporting Operational

Technical Support Operational

Time Series Data Ingestion and Persistence Operational

Topology Mapping Operational

AWS ec2-us-east-1 Operational

AMER - WEST Region Operational

Account Access Operational

Alert Delivery Operational

Alert Log and Access Operational

API Operational

Collectors Operational

Forecasting Operational

Graphing Operational

Integrations Operational

LM Cloud Operational

LogicModule Repository Operational

NetFlow Operational

Other Operational

Remote Sessions Operational

Reporting Operational

Technical Support Operational

Time Series Data Ingestion and Persistence Operational

Topology Mapping Operational

AWS ec2-us-west-1 Operational

EMEA Region Operational

Account Access Operational

Alert Delivery Operational

Alert Log and Access Operational

API Operational

Collectors Operational

Forecasting Operational

Graphing Operational

Integrations Operational

LM Cloud Operational

LogicModule Repository Operational

Netflow Operational

Other Operational

Remote Sessions Operational

Reporting Operational

Technical Support Operational

Time Series Data Ingestion and Persistence Operational

AWS ec2-eu-west-1 Operational

Topology Mapping Operational

External Website Check Locations Operational

Asia - Singapore Operational

Australia - Sydney Operational

Europe - Dublin Operational

US - San Francisco Operational

US - Washington DC Operational

LogicMonitor Corporate Site (logicmonitor.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 15, 2019

No incidents reported today.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

LogicMonitor is currently investigating potential impacts to our Account Access, Alert Delivery, API Component(s).

Resolved - This incident has been resolved.
Dec 11, 00:49 CST

Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Dec 11, 00:47 CST

Dec 10, 2019

No incidents reported.

Dec 9, 2019

LogicMonitor is currently investigating potential impacts to our Other Component(s).

Resolved - This incident has been resolved.
Dec 9, 23:08 CST

Investigating - LogicMonitor is currently investigating problems with Importing Property Sources for customers in EMEA Region.
Dec 9, 20:55 CST

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

LogicMonitor is currently investigating potential impacts to our Remote Sessions Component(s).

Resolved - This incident has been resolved. There was no impact to customers.
Dec 6, 11:24 CST

Investigating - LogicMonitor is currently investigating technical abnormalities with the Remote Sessions feature in our AMER- EAST region, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Dec 6, 09:21 CST

Dec 5, 2019

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

Resolved - Our Technical Operations team have resolved the issue causing customers accounts to be inaccessible. During this time customers were unable to access their accounts and possibly received collector down notifications. We thank you for your patience while we worked through this occurrence. If you have any further questions or concerns please reach out to Technical Support.
Dec 5, 22:19 CST

Monitoring - At this time our Technical Operations team believes they have found the root cause, and customers accounts are now restored. We are doing further verification checks to confirm. We should know more shortly, thank you for your patience.
Dec 5, 21:33 CST

Investigating - LogicMonitor has received reports from customers indicating they are unable to access their accounts. Our Technical Operations team is actively investigating the issue. We will update this message once we have further information on the full scope of impact.
Dec 5, 20:26 CST

Dec 4, 2019

No incidents reported.

Dec 3, 2019

LogicMonitor is currently investigating potential impacts to our Alert Delivery, Alert Log and Access, Forecasting, Integrations, LM Cloud, NetFlow, Remote Sessions, Topology Mapping Component(s).

Resolved - This incident has been resolved. After further investigation our Technical Operations team have verified that the item that triggered this investigation was in fact a false alarm and customers accounts were not impacted during this period.

We apologize for any false warnings that were sent, and appreciate your patience as we continue to ensure the highest service availability for our customers.
Dec 3, 16:11 CST

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.