LogicMonitor
Update - We are still investigating this issue
Jun 20, 2025 - 00:37 CDT
Investigating - LogicMonitor is currently investigating an issue affecting chat functionality within the Support Portal. We are working with our vendor to identify the cause and will provide updates as more information becomes available.
Jun 18, 2025 - 13:23 CDT
AMER - EAST Region Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Edwin Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
NetFlow Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-us-east-1 Operational
AMER - WEST Region Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Edwin Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
NetFlow Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-us-west-1 Operational
APAC - Sydney Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Edwin Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
Netflow Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
AWS ec2-ap-southeast-2 Operational
Topology Mapping Operational
APAC - Singapore Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Edwin Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
Netflow Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-ap-southeast-1 Operational
EMEA - Central Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Edwin Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-eu-central-1 Operational
EMEA - West Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Edwin Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
Netflow Operational
Other ? Operational
Remote Sessions Operational
Reporting Operational
Technical Support ? Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-eu-west-1 Operational
External Website Check Locations Operational
Asia - Singapore Operational
Australia - Sydney Operational
Europe - Dublin Operational
US - Oregon Operational
US - Washington DC Operational
LogicMonitor Corporate Site (logicmonitor.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Prioritized Maintenance Jun 18, 2025 13:00-16:00 CDT

We will be performing maintenance on Wednesday from 6:00PM to 9:00pm (UTC +1) for the EMEA - West region to prioritize the rollout of important software updates.

There is expected to be little to no service impact during this window. Should you encounter any issues, please reach out to our support team through your usual channels.

Thank you for your understanding and continued support.

Posted on Jun 16, 2025 - 11:06 CDT
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

Unresolved incident: LogicMonitor is currently investigating potential impacts to Support Portal Chat Functionality.

Jun 19, 2025
Resolved - This incident has been resolved.
Jun 19, 12:02 CDT
Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 19, 12:02 CDT
Jun 18, 2025
Jun 17, 2025
Resolved - This incident has been resolved.
Jun 17, 22:45 CDT
Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 17, 22:10 CDT
Resolved - This incident has been resolved.
Jun 17, 20:25 CDT
Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 17, 18:43 CDT
Resolved - This incident has been resolved.
Jun 17, 16:51 CDT
Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Jun 17, 16:12 CDT
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - Issues with our upstream provider have resolved, we thank you for your patience.
Jun 12, 16:32 CDT
Monitoring - We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.

As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.

We apologize for the inconvenience and appreciate your patience.

Jun 12, 14:00 CDT
Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:00 CDT
Update - Maintenance will begin as scheduled in 10 minutes.
Jun 11, 12:50 CDT
Scheduled - We will be performing maintenance on Wednesday from 6:00PM to 9:00pm (UTC +1) for the EMEA - West region to prioritize the rollout of important software updates.

There is expected to be little to no service impact during this window. Should you encounter any issues, please reach out to our support team through your usual channels.

Thank you for your understanding and continued support.

Jun 9, 14:09 CDT
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.