LogicMonitor
All Systems Operational
AMER - EAST Region Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
NetFlow Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-us-east-1 Operational
AMER - WEST Region Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
NetFlow Operational
Other Operational
Remote Sessions Operational
Reporting Operational
Technical Support Operational
Time Series Data Ingestion and Persistence Operational
Topology Mapping Operational
AWS ec2-us-west-1 Operational
EMEA Region Operational
Account Access Operational
Alert Delivery Operational
Alert Log and Access Operational
API Operational
Collectors Operational
Forecasting Operational
Graphing Operational
Integrations Operational
LM Cloud Operational
LogicModule Repository Operational
Netflow Operational
Other ? Operational
Remote Sessions Operational
Reporting Operational
Technical Support ? Operational
Time Series Data Ingestion and Persistence Operational
AWS ec2-eu-west-1 Operational
Topology Mapping Operational
External Website Check Locations Operational
Asia - Singapore Operational
Australia - Sydney Operational
Europe - Dublin Operational
US - Oregon Operational
US - Washington DC Operational
LogicMonitor Corporate Site (logicmonitor.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2020

No incidents reported today.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - All affected accounts are fully operational now. Gaps in graphs will fill in over the next 10 minutes.
Oct 17, 01:41 CDT
Identified - The root cause has been identified, affected accounts are being restored now. We will update again once this operation has completed.
Oct 17, 01:29 CDT
Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Oct 17, 00:56 CDT
Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 23:22 CDT
Update - All systems are operating normally. The "Account Information" page has been restored to all affected accounts.
Oct 14, 23:20 CDT
Update - The performance related issue has been identified and corrected by our Development team. This evening 10/14/2020 we will be deploying a point release to impacted accounts during our scheduled deployment window from 6-9PM PT (0100-0400 UTC).

During this release customers might experience a brief interruption to account access that should not last more than 2 minutes. Upon completion of the release, access to the "Account Information" section under the "Settings" tab will be restored.

Please reach out to Support for further assistance if you are still experiencing any performance related issues or unable to access the Account Information section upon completion of the scheduled deployment window.
Oct 14, 14:54 CDT
Update - Account Access and performance has been restored for customers who were impacted. We have identified the issue to be related to the "Account Information" section under the "Settings" tab of customer accounts.

A temporary fix was deployed to limit access to this section of customer accounts until a hot-fix can be deployed to our customers for a full resolution. During this time of limited access, the Account Information tab will be unavailable to customers and report a 403 error.

We will update this status page once we have confirmed the hot-fix has been completed and a planned timeline for deployment to customer accounts.
Oct 13, 12:11 CDT
Identified - We have identified the issue and are making changes to restore account performance/availability.
Oct 13, 11:30 CDT
Update - Our internal teams are working to identify impacts to customer accounts located in our AMER-EAST Region. Customers may be experiencing delayed responses while navigating throughout their accounts or a Temporarily Unavailable message. We will update this page once we have further information.
Oct 13, 11:11 CDT
Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Oct 13, 10:39 CDT
Oct 13, 2020
Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.

Oct 5, 2020

No incidents reported.