We have implemented the fix to address the issue and are currently monitoring the system's progress to ensure stability.
Posted Oct 08, 2024 - 23:36 CDT
Identified
We have identified a solution for the issue and have begun implementing the corrective measures. While these steps are being executed, you may notice some continued fluctuations as the service gradually returns to normal operations. Our team is monitoring the situation closely to ensure stability throughout this process.
Posted Oct 08, 2024 - 20:54 CDT
Update
We are actively investigating the root cause of the issue and have implemented initial mitigation steps to reduce impact. Our team continues to monitor the situation closely and will provide further updates as more information becomes available. Thank you for your patience.
Posted Oct 08, 2024 - 19:44 CDT
Investigating
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.