We are pleased to announce that the hotfix for the issue affecting our Custom HTTP integration has been successfully deployed to production. The issue has been resolved, and normal operations have resumed. Our team will continue to monitor the system to ensure stability. Thank you for your patience and understanding during this process.
Posted May 30, 2024 - 01:44 CDT
Update
We are pleased to inform you that our Product Team has created a hotfix for the issue affecting our Custom HTTP integration. We are now in the process of rolling out this hotfix to production, ensuring it is implemented as seamlessly as possible. We are continuing to monitor the situation closely and will provide updates on our progress. Thank you for your patience and understanding.
Posted May 29, 2024 - 11:00 CDT
Identified
We have identified an issue and backend team is working on preparing the hotfix for it. Alert delivery is only impacted for a subset of customers in each region after today's deployment. We will provide further updates once they can assess the situation. Estimated time to update ~1 hour.
Posted May 28, 2024 - 04:30 CDT
Investigating
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Posted May 28, 2024 - 03:10 CDT
This incident affected: EMEA Region (Alert Delivery, Integrations), AMER - EAST Region (Alert Delivery, Integrations), AMER - WEST Region (Alert Delivery, Integrations), and APAC - Sydney (Alert Delivery, Integrations).