Issues with our upstream provider have resolved, we thank you for your patience.
Posted Jun 12, 2025 - 16:32 CDT
Monitoring
We are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider.
As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution.
We apologize for the inconvenience and appreciate your patience.
Posted Jun 12, 2025 - 14:00 CDT
This incident affected: EMEA - Central (Technical Support), EMEA - West (Technical Support), AMER - EAST Region (Technical Support), AMER - WEST Region (Technical Support), APAC - Sydney (Technical Support), and APAC - Singapore (Technical Support).