LogicMonitor is currently investigating potential impacts to our Alert Delivery Component(s).

Incident Report for LogicMonitor

Resolved

This incident has been resolved.

Posted Dec 10, 2025 - 19:53 CST

Identified

We are currently investigating an issue affecting the delivery of certain alert emails in Gov environments.

Although alerts are being generated as expected, they are not consistently leaving the delivery pipeline, and the underlying cause appears to involve multiple components in the email flow.

Initial investigative steps are underway, and we are expanding analysis across the relevant services to isolate the source of the disruption. Further updates will be provided as we learn more and work toward restoration of normal alert delivery.

Posted Dec 10, 2025 - 19:19 CST

Investigating

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Posted Dec 10, 2025 - 17:48 CST

This incident affected: GovCloud (Alert Delivery).