LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

Incident Report for LogicMonitor

Resolved

This incident has been resolved.
Posted Aug 26, 2025 - 01:33 CDT

Identified

We have identified the issue and impact is only limited to subset of customers. Backend team will be implementing a fix soon. We will provide further updates once they can assess the situation. Estimated time to update ~3 hours.
Posted Aug 26, 2025 - 01:19 CDT

Investigating

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Posted Aug 26, 2025 - 00:11 CDT
This incident affected: EMEA - West (Account Access).
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