LogicMonitor is currently investigating potential impacts to Support Portal Chat Functionality

Incident Report for LogicMonitor

Identified

We have identified a possible root cause of the issue affecting chat functionality within the LogicMonitor Support Portal and are actively working with our vendor to resolve it. We will provide further updates as soon as more information is available. Thank you for your continued patience.
Posted Jun 30, 2025 - 13:51 CDT

Update

We are continuing to work with our vendor to resolve the issue affecting chat functionality within the LogicMonitor Support Portal. Investigation is ongoing, and we will provide further updates as soon as more information is available. Thank you for your patience.
Posted Jun 25, 2025 - 13:00 CDT

Update

We are still investigating this issue
Posted Jun 20, 2025 - 00:37 CDT

Investigating

LogicMonitor is currently investigating an issue affecting chat functionality within the Support Portal. We are working with our vendor to identify the cause and will provide updates as more information becomes available.
Posted Jun 18, 2025 - 13:23 CDT