The disruption to LogicMonitor Support services remains ongoing due to Salesforce Service Cloud maintenance. We continue to monitor the situation and will provide further updates as they become available.
Thank you for your continued patience.
Posted Oct 23, 2026 - 00:58 CDT
Update
Our support services remain impacted as Salesforce Service Cloud is currently unavailable.
We continue to monitor the situation and will provide further updates as soon as additional information becomes available.
Thank you for your continued patience and understanding.
Posted Oct 22, 2026 - 23:39 CDT
Investigating
LogicMonitor Support is currently experiencing a temporary service disruption due to ongoing maintenance of Salesforce Service Cloud, our support ticketing platform.
During this maintenance window, customers may be unable to submit or receive updates on support tickets or connect with our Technical Support team through live chat.
We are monitoring the situation and will restore normal support operations as soon as Salesforce Service Cloud becomes available.
We apologize for the inconvenience and appreciate your patience and understanding. We will provide further updates as they become available.
Posted Oct 22, 2026 - 22:45 CDT
This incident affected: EMEA - Central (Technical Support), GovCloud (Technical Support), EMEA - West (Technical Support), AMER - EAST Region (Technical Support), AMER - WEST Region (Technical Support), APAC - Sydney (Technical Support), APAC - Singapore (Technical Support), and APAC - New Zealand (Technical Support).