LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

Incident Report for LogicMonitor

Resolved

This incident has been resolved.

Posted May 02, 2022 - 16:08 CDT

Update

We are investigating reports of the Chrome error ERR_CERTIFICATE_TRANSPARENCY_REQUIRED when accessing account portals.
If you experience this, using an alternate browser (e.g. Firefox or Safari) may help.

Posted May 02, 2022 - 15:00 CDT

Investigating

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

Posted May 02, 2022 - 14:51 CDT

This incident affected: EMEA Region (Account Access), AMER - EAST Region (Account Access), AMER - WEST Region (Account Access), and APAC - Sydney (Account Access).