LogicMonitor is currently investigating potential impacts to our Remote Sessions Component(s).

Incident Report for LogicMonitor

Resolved

This incident has been resolved.

Posted Jan 17, 2020 - 16:42 CST

Investigating

LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. Initial reports are showing some customers are unable to use the remote sessions feature within their accounts and seeing timed out connections. We will update once we have further information on the full scope of impact.

Posted Jan 17, 2020 - 13:08 CST

This incident affected: AMER - EAST Region, AMER - WEST Region, and EMEA Region.