All Systems Operational

Data Center - LA3

Account Access

Operational

Alerting

Operational

Forecasting

Operational

Graphing

Operational

Inline Help

Operational

LogicMonitor Website

Operational

NetFlow

Operational

Remote Sessions

Operational

Reporting

Operational

Support

Operational

Time Series Data Ingestion and Persistence

Operational

Data Center - DC4

Account Access

Operational

Alerting

Operational

Forecasting

Operational

Graphing

Operational

Inline Help

Operational

LogicMonitor Website

Operational

NetFlow

Operational

Remote Sessions

Operational

Reporting

Operational

Support

Operational

Time Series Data Ingestion and Persistence

Operational

Data Center - LD5

Account Access

Operational

Alerting

Operational

Forecasting

Operational

Graphing

Operational

Inline Help

Operational

LogicMonitor Website

Operational

NetFlow

Operational

Remote Sessions

Operational

Reporting

Operational

Support

Operational

Time Series Data Ingestion and Persistence

Operational

SiteMonitor Service Checks

US - Los Angeles

Operational

US - San Francisco

Operational

US - Washington DC

Operational

APAC - Singapore

Operational

Europe - Dublin

Operational

Australia - Sydney

Operational

Locations

History (Last 7 days)

Incident Status

Partial Service Disruption


Components

Data Center - LA3


Modules

Account Access, Alerting, Graphing




September 18, 2018 6:05AM PDT
September 18, 2018 1:05PM UTC
[Resolved] LogicMonitor currently had a Partial Service Disruption which affected a subset of our customers, from 05:35-05:45 PT (13:35-13:45 UTC). We have resolved the issue but some customers may have noticed some gaps in graphs, Collector Down alerts, and partial portal inaccessibility. Please contact Support on chat with any further questions or comments in this matter.

Incident Status

Partial Service Disruption


Components

Data Center - DC4


Modules

Account Access, Alerting




September 11, 2018 10:57PM PDT
September 12, 2018 5:57AM UTC
[Investigating] LogicMonitor has received internal reports from a subset of our customers homed in our DC4 datacenter not being able to access their accounts, as well as Alerts, was interrupted during this period. We are currently investigating these reports, we will post updates once we have more information.

September 11, 2018 10:58PM PDT
September 12, 2018 5:58AM UTC
[Resolved] Service has been restored for the affected accounts. Please contact Support on chat with any further questions or comments in this matter.